A Message for Students
Your privacy is of utmost importance to us at Schoolmait.
You have been directed to this page because you may have been asked by your school to complete a questionnaire about your wellbeing. It is important for us at Schoolmait.com, to ensure that you have a clear understanding of how we use, store and share the information you provide through our wellbeing questionnaire.
- We would like to assure you that although the questionnaire is not anonymous, we only collect the minimum amount of personal information. For instance, we do not require you to provide your full name but instead ask you to use an alias.
- We only share information that contains your alias with school staff for the purpose of supporting your academic progress. Our employees may access the information you provide, but they are unable to identify you as an individual based on the data you provide.
- We may use artificial intelligence (AI) such as to analyze responses and generate wellbeing insights. Any AI-generated content will be clearly labeled to ensure transparency.
- We take strong measures to protect the confidentiality of your information and prevent unauthorised access.
- We may use some of the data you provide for other purposes, such as research, which can benefit other students over time. However, we ensure that any data shared is made anonymous so that it cannot be traced back to you as an individual.
The document below provides more detailed information on the types of data we collect, our use and storage of that data and how we secure it.
Our Privacy Policy
Last updated: March 13, 2025
We take our privacy obligations seriously. We are committed to collect data fairly, store it no longer than reasonably needed, keep it secure, and be transparent about it. This privacy policy aims to provide you with clear information about how our organization uses the personal data we collect from you when you use our website.
In this Notice we refer to:
- The Company, we, us or our as Schoolmait S.à r.l.-S, 19-21 route d’Arlon, L-8009 Strassen, Luxembourg.
- Customers as entities (clients, partners or schools) and the persons represent those entities who have login credentials to access data.
- Administrators as employees of our Customers who have login credentials to manage a Customer account.
- Participants (teachers, students and parents) as individuals who access our website to answer questionnaires.
- Visitors as any person who visits our website.
- Our website as www.schoolmait.com
What data do we collect?
- Contact information (e.g. name, job title, email address)
- Usage information (pages visited, actions taken, etc.)
- Device and browser data (IP address, OS, browser, time of visit, location)
- Log data (audit trail, server access logs)
- Referral data (how you arrived at our site)
- Other data you submit (testimonials, event attendance, downloads, purchases, voluntary contact)
- Interacting with us on social media
- School information (for school representatives)
- Questionnaire settings (for school representatives)
- Sensitive information (student alias, anonymized demographic/academic info)
- Questionnaire data (your responses, unless you request removal)
- Billing details (if you use a credit card for billing)
How do we collect your data?
- Registering online or placing an order
- Completing a wellbeing questionnaire
- Interacting with us on our website, social media, or via email
- Using or viewing our website via cookies
We may also receive your data indirectly from teachers, parents, public sources, or Google Analytics.
How will we use your data?
- To provide and manage our services
- To contact you about services or your account
- To email you with special offers (with your consent)
- To provide schools with questionnaire answers, analysis, and results
- To share anonymized data for research purposes
- To use AI/machine learning for insights and reports (clearly marked as AI-generated)
- To monitor, maintain, and improve our services
- To process orders and prevent fraud
- To display testimonials (with your consent)
- For business development (e.g. mergers, sales)
- To comply with legal obligations
How do we store your data?
We securely store your data at Amazon Web Services’ Frankfort data centre. Questionnaire data (including student alias and school name) is kept for up to 4 years. Anonymised data may be kept indefinitely for research and reporting. Other information is retained as long as necessary for services or legal obligations.
What are your data protection rights?
- The right to access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to object to processing
- The right to data portability
If you wish to exercise any of these rights, please contact us. We will respond within one month.
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. For more information, visit www.allaboutcookies.org.
How do we use cookies?
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
- Functionality cookies (remembering preferences, language, location)
How to manage cookies
You can set your browser not to accept cookies. Some features may not function as a result.
Privacy policies of other websites
Our website may contain links to other websites. Our privacy policy applies only to our website. Please read the privacy policy of any other website you visit.
Changes to our privacy policy
We keep our privacy policy under regular review and place any updates on this web page.
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us.